Kim Bigg
Hi everyone and welcome to the show. This is the Show Me the Perks podcast, episode number 18, and I’m your host, Kim Bigg. Today we’re diving into AI and artificial intelligence, specifically how AI can enhance creativity, productivity, and compliance in business operations. Joining me today is Inbal Rodney, who will help us unpack the practical applications and benefits of AI for business owners.
Inbal Robne is an expert in AI and business transformation with extensive experience in coaching and implementing AI solutions. She has helped numerous businesses leverage AI to drive innovation, efficiency, and regulatory compliance. And we’re very excited to have you with us today. Welcome, Inbal.
Inbal Rodnay
Hi Kim, it’s a pleasure to be here.
Kim Bigg
Fantastic. Now AI is ⁓ dominating the world’s discussion and otherwise. ⁓ Just confirming before we started the podcast how having a few ums and ahs will be good because then you’ll be able to know that we are humans and this podcast hasn’t been run by AI. But I do hear of some people who do run their podcasts now on AI because it learns what the preceding podcasts were like and trains its behavior in a similar way. Have you heard?
some of those things, maybe I could do that going forward for transforming the podcast business.
Inbal Rodnay
Yeah. And then the listeners can have their AI listen to the podcast and summarize it for them.
Kim Bigg
Absolutely,
or listen to us in two and a half times speed or something like that. So it’s an interesting world we live in, but I can assure the listeners we are humans and we are here in, well, I’m based in Adelaide and that’s where we’re running this from, but where are you at the moment, Inbal? You’re in Sydney? Melbourne, excellent. Very good. So to kick us away, this is a nice, easy, but probably a broad question. Can you please…
Inbal Rodnay
mean, maybe. Yeah.
Kim Bigg
provide the listeners with an overview of AI and how people typically perceive AI.
Inbal Rodnay
⁓ I see a lot of that. and I maybe rather than making it a podcast about AI that hypes all the amazing things it can do, maybe we can bring it back into perspective and bring it back into what’s practical, pragmatic and real today. And I think that a lot of people see AI as this once they’ve seen it work a bit, they go, right, it can do anything. And then they try to use it to do a thing and they go,
but it doesn’t do exactly what I told it to or what I wanted to, so they’ll go on this app that can make your presentations just from a prompt, make me a presentation on blah, blah, blah, blah. That’s not exactly what I wanted. And I think that that’s where the big gap is, that there’s a perception that it can do anything, which it can, but not end to end, not just yet today. Where it is really today is that it can take some parts of my task, so I still have to do my job.
I still have to do to own my task, but there are bits of my task that it can do for me and make it easier for me rather than take over the whole thing and do it.
Kim Bigg
And to that point, how have you seen AI and people’s perception of it evolve over the last, I mean, you could say the last 12 months, but I know myself, the way I thought about AI 12 months ago and the way I think about it now has shifted quite a lot. We had a session with yourself a couple of months ago, or maybe a month ago, where we talked about it and the concept of agents arose on my…
horizon in around about February, March this year. I’m not sure when it arose on your horizon, but it feels like the AI journey changes as it goes into different areas and you almost don’t know where it’s going to tack next. Is that your experience as well?
Inbal Rodnay
Mm-hmm.
all the time.
Yeah.
Yeah, obviously it’s changing and it’s moving very, very fast. If you imagine ⁓ the technology adoption curve and just for people listening, just imagine, you know, a bill curve and the very tip on the far end side, we’ve got the innovators, the people that build things and break things and try things and some of it works and some of it doesn’t work and they’re learning a lot in the process. know, then we have the early adopters that play with every new toy that comes out with every new tool that comes out.
And then we’ve got the majority, the early majority, late majority and laggards. And the majority of us will be in the majority, right? And definitely in business where we want to be in the early majority. And so if you look at where things are today, maybe two and a half years ago or almost three now when it came out, it was an early adopters kind of toy. Now the majority, everyone is using AI today. Today, everyone’s using ⁓ the main
the mainstream tools, the mainstream general purpose tools that can do anything for us or almost anything, can do a lot of things. So your chat GPT or Microsoft co-pilot, your Google Gemini, maybe your perplexity include, everyone’s using that. When you talk about agents that you just mentioned, and maybe we need to explain a bit what it is to make sure we include everyone in the conversation, but agents are an innovator and starting to be an early adopter activity. The majority is still not playing with them.
or playing with them in ways they don’t know they’re playing with them. We’ll talk about that in a minute in a bit more detail. But for the majority of us, creating agents to be part of our workforce is an innovator or early adopters activity. So we watch them, we see what they’re doing, we learn, we take notes, and when it matures a bit more, I think it will flood every business, which is in a matter of months.
Kim Bigg
And how do you describe the, I know you’re an expert in AI and those things.
How would you contrast where, for example, American business and society is at in terms of their AI usage, you know, compared to Australia and where we’re at at the moment? We’ve probably come a long way, but I get the impression they’re like a year or two ahead of us. ⁓ And inevitably that is going to come to Australia. I mean, just how embedded into society is it likely to become, and business for that matter, which is mostly what this podcast references.
Inbal Rodnay
Well, we know that a lot of the apps are first released in the US, so they have access to things that we don’t have access to just yet, most of the capabilities, even ChatGPT that is the flag bearer that releases the first one to release every new capability, they release it first in the US and later to us, but we’re not last. Europe gets it later because of their complex privacy laws. It takes a lot more time to comply with everything there.
Kim Bigg
Yes.
Inbal Rodnay
My exposure to what’s going on in the States is very much through social media, Rather than being there on the ground, like I am here in Australia and in New Zealand. seems like they’ve got it all sorted, don’t they? They’ve got it all automated. But the thing is that when I talk to Australians and New Zealanders that consume most of their knowledge on what’s going on in other businesses through social media, they think that everyone else has got it sorted, but we don’t. No one today has their whole business automated with AI.
No one has full AI employees doing everything for them. It’s just a tool that we still have to drive.
Kim Bigg
Good. And how have you seen the most obvious, ⁓ and for the business owners out there who are probably acknowledging they need to step into the AI frame either soon or they just have stepped into it, what do you see as being the most common?
sort of how do people step into it in the most easy way that is non-confrontational but it allows people to learn and understand how AI goes and work with it over time to slowly increase their usage and otherwise and get the most out of it from a productivity.
Inbal Rodnay
Yeah.
So there are certain tools that are easy to get started with and in broad categories, one of them will be the AI, the mainstream AI tool that is inside your office suite. So if you’re a Microsoft business or business that works on the Microsoft suite, it’s your Microsoft co-pilot. And if you’re a Google business, it’s your Google Gemini. The easiest way to get started with AI is to sign up to one of those because they will just show up.
everywhere in your workday. You’ll open your Word or Google Docs and it will be on the side there. You’ll open your Excel or your Google Sheets and it’s there. You write an email and it’s in your face. So it’s always there. It’s always guiding you as to how it can help you. And what we need to do is we need to get mileage with a tool. We all need to learn how to use this tool and where it’s relevant. And then there are other things that…
that there are other things that businesses need to think about when it’s not just yourself, but you’ve got a business to run. So if you’re starting to put this tool at the hands of your team and you’re buying Microsoft Copilot for all of them or Google Gemini to all of them, then we need a bit more. We need a bit of training, formal training, not so much in order to show people what it can do, but a bit more because they’ll discover what it can do.
More than that, to show them what’s risky about it, to show them that it is smart as it sounds, it gets things wrong. And beautiful as it is, you can’t trust everything it says. So there’s some training to do. There’s some policy to put in place. And I’m not a policy person and I don’t want to make things boring, but with AI, we’re all new to it. We’re all learning. So giving us a safe playground with good guardrails where we know what we’re allowed and not allowed to do.
makes it possible for us to learn.
Kim Bigg
Excellent. And in terms of ⁓ practical, I mean, you mentioned there a few good examples of it. And I think that’s that I think you’re right. It is a good place to start. Everyone has an operating system or something similar. If you’re on Microsoft and that’s what we’ve done, a perks, everyone has jumped onto Microsoft Copilot and it’s a good place to just test the waters in a safe-ish playground, safe as you can probably get, safer to get used to it. Where do people go after that?
Inbal Rodnay
Safer. Yep.
Kim Bigg
And what are some of the practical examples of AI in the workplace that people are using outside of say Copilot or Google Gemini?
Inbal Rodnay
Yeah, so some categories that are becoming super popular and definitely now in the mainstream where the early majority and even late majority is now coming into. One is search and we’re starting to see even in Google search now it gives us results that are generative AI summarized for us rather than just a list of pages. And even more fun way to do search with generative AI is to use a tool like Perplexity and
Even the free perplexity is a beautiful search tool. It’s probably giving us the best generative AI search experience. And differently to co-pilot Gemini and CHPT that reply to your question from knowledge and then add a search if they think they need more up-to-date information, perplexity is the other way. It starts from a search, then summarizes it for you. So search is a great way to explore AI, asking follow-up questions and…
refining your query, et cetera. Then the other one that is very, very mainstream now is AI meeting assistance. I want to say everyone is using them. They’re not everyone is using them, early majority is definitely everyone’s using them. Late majority is now coming in. So AI meeting assistance, they link into my calendar, be it my Outlook calendar or my Google calendar.
And every meeting they see that has a link like a Teams meeting or a Zoom meeting or Google Meet meeting, they’ll jump in, they’ll transcribe the meeting. And from here, you can get a lot of gold from that because it can summarize your meeting, it can write the action items, it can coach you and give you feedback on the meeting. It can rewrite what you explained in that meeting into a blog post or a manual or whatever. It can summarize a product. And then you can also ask questions.
your meetings so summarize my last three months of project with Kim. What did I promise when I last met him? Things like that.
Kim Bigg
They talk through engagement and otherwise, don’t they, in terms of which of the listeners were engaged, which ones were tuning out. It’s amazing how much those things.
Inbal Rodnay
Some of them do that. Yeah, some of them
do that. It’s great. And it’s just like, if you think about it, it’s like having my coach and assistant. I like to think about it. I, not just as an assistant, but also a coach come with me wherever I go. And then they can assist, organize, summarize, make it into a timeline, et cetera. And they can coach.
I ran, I facilitated this session. How did I go? Did I listen to everyone? Did I know? Did I miss some things? This was a sales meeting. What did I miss? What were their objectives? Help me get better? Whatever it is.
Kim Bigg
Yeah, absolutely. there was, so your two key ones there was search and then meeting assistance. Are they the two main ones? Is there any other sort of?
Inbal Rodnay
They are. And then if
you look at specific industries, you’ll see more tools coming in, more categories coming in for that industry. So obviously if we talk about AI meeting assistance, there’s AI meetings, ⁓ medical scribes that a lot of us now encounter when we go to visit our doctor. They’re similar, but work slightly differently. And then in different industries, you’ll find different things. In the accounting world, you’re seeing tax research tools that it becomes a very popular
category right now and what they’re promising us because I could ask Copilot or Gemini or ChatGPT or Perplexity a tax question but what these are tax research tools are suggesting is that they will have the latest database of all the law and legislation and everything that needs to be and all the case laws and all of that and they promise us they promise that they will minimize hallucinations so they’ll get it because everyone who tried
Kim Bigg
So much for our laws. ⁓
Inbal Rodnay
doing research with AI tools found that it gives you a beautiful summary of these different clauses and then you go and check and that clause doesn’t exist. So some of them exist, some don’t. Bit of work to check everything. So those tools suggest that it won’t happen with them. So there are different categories coming up in different industries to make it.
Kim Bigg
Yeah, and is that where it’s
sort of agents kick in and whether tax is one side, but I know in financial planning as an example, they really look into, you know, the preparation of statements of advice, for example, and the more you feed the system in terms of historical.
Inbal Rodnay
Yep.
Kim Bigg
sort of data as to how you prepare pieces of advice for different circumstances, the more the agent is able to assist with developing ⁓ a really high, let’s say a high grade first draft of an SO statement of advice. So that’s what you mean by specific use.
Inbal Rodnay
Yeah. So let’s maybe separate two concepts
there. Let’s separate two concepts there. ⁓ Agents ⁓ can learn, not necessarily learn. So let’s define what agents are, because people are talking a lot. There’s a lot of talk about them right now. But I think more hype than real understanding of what’s going on. Agents, any one of us who used any AI tool, we chat with it about things. But it doesn’t do things.
So we go to copilot and we say, help me summarize this email and help me draft a response suite and da da da da da. And then we have to go and send that email or they don’t do the things. They just talk about the things. An agent is if you take an AI prompt that tells it what its role is and who it is, you are my whatever assistant and you give it tools. That’s what makes an agent an agent. It’s prompt that also have tools and what’s tools.
Tools can be the ability to draft an email or the ability to retrieve emails or the ability to create a document or the ability to access a document or to have access to a browser. So that’s getting released now. ⁓ AIs that have access to a browser and they can click, click, click on the screen and get stuff done. And so then I will be able to tell my agent, hey, I’ve got this spreadsheet here. I want you to go row by row. And for each one, I want you to go online and fill out this form for me based on this row.
for example. So that’s a computer using agent or an agent that has access to a browser. But even before that, can have agents that have smaller agents that have tools without a browser. For example, I can say, ⁓ you are my morning preparation agent. Every morning, you’ll go to my calendar, you’ll find all the meetings I have today and give me some brief about them or find the people in there that are not in my…
business and go do a search online on each one of them and give me a bit of a summary on what they are. Or go through my meeting notes and tell me what I need to remember about this person from the last time I met them. For example, or you’re an agent that will monitor my email and you’ll categorize every email that comes in as one of these five categories. Is this a client query or is this a this, is this or that? How will you do that? So I don’t need to write a complex algorithm.
I can just write a prompt and with time iterate on this prompt until it becomes really good. And that’s what agents are. So they have tools and they have the autonomy to decide when they’re going to use those tools. That’s it.
Kim Bigg
giving them a license to assist you when they think it’s the right thing to do.
Inbal Rodnay
Yeah, some of them will be, they all have triggers. Some of them will be triggered by an event, like a new email came, the agent will wake up and do its things, like maybe it’s about categorizing or drafting a response. Some of them will not. Some of them will just be triggered by me starting a conversation, a chat with this agent. And I can chat, chat, chat, chat, chat, then in the end go, all right, now do the thing. And the thing may be sending an email based on our conversation or making a file from our, or whatever tools this agent has.
Some of them are just tasks, so they will run on a schedule every day at this time, 6 a.m. I want you to do a thing for me. And all of us, or most of us, have already used agents, but we didn’t realize that we were using agents. So in all of these tools that we just mentioned, there is, for example, the option to do deep research. Deep research is an agent. It has the ability to search the web, and it has the autonomy to decide.
what it’s going to search because when we launch a deep research and just to include everyone, deep research is a capability that’s available in all these tools that we mentioned. And when I asked each to compare super funds in Australia for a 17 year old getting their first job, ⁓ they will decide what needs to be compared. Maybe the fees and the investment strategies and the few more things, insurance option, whatever.
And then it will run a search and then it will look at the results and then it will go, but I’m seeing some difference between these two sources. I’m going to search a bit deeper and all I’m realizing they’ve got retail funds and industry, or maybe I’ll need to dig a bit deeper on that. So it has the autonomy to decide how it’s going to use its tool. And in this case, the tool is just we’re browsing. So that’s what makes it an agent.
Kim Bigg
Yeah, right. It’s an exciting area and it seems to be a hot topic as you suggest coming through and everyone’s talking about it quite a bit. So in terms of if you were a small business or a medium business out there at the moment and what would your suggestion be to small businesses in terms of how do they navigate a path from let’s say they’ve only just had a
brief moment of exploration into their world of AI in the context of their business. Where do they take it going forward? How do they make sure that their business is gonna embrace AI to the extent that they need to to keep up with their competition who is inevitably probably going to be using it to some extent? ⁓ Yeah, what would you, and when I say this, what strategies, what would the…
Is there a structure or some steps that they should be taking as opposed to answer every individual business’s AI challenge, but more the structure of how they would.
Inbal Rodnay
Yeah, yeah. So
my book has just come out that has six steps to implementing AI in your business. And I can briefly take you through some of them, but it’s called AI magic and it’s six steps to AI mastery in your firm. And it takes you, there’s a mapping there of the six ⁓ steps that businesses have to go through. The first one is probably less relevant for a very small business. It’s about leadership alignment.
Kim Bigg
Go for it. Is that AI magic? Is that what it’s called? Yeah.
Inbal Rodnay
And that’s what we need to get all our leaders in a company like Perks, where you have a group of partners that have to agree. If one or two or three of them are just not on board and a bit concerned about that confidentiality and a bit concerned about how we will maintain the quality of work and how the juniors will learn their job if AI does it for them and they have these concerns, that’s going to be difficult for us to progress. ⁓
The first step is to get over these concerns. And the only way I know how to do that is to get everyone in a room and talk about these things and provide deep, meaningful responses to them. And then we need to select our tools. So the no brainer option here is to go with a tool in your office suite, which is either Microsoft co-pilot or Google Gemini for 99 % of the businesses. We’re on Microsoft or Google. And what you need to do today, we’re what, mid late 2025?
Every person in your business should have a paid license for one of these tools. Otherwise, you are a bit behind. You are a bit like in the days that we moved from paper to desktop, but only some people in the company gets a computer and the rest remain on. It’s not going to work.
Kim Bigg
It’s,
you need a cultural change towards embracing AI. If you have it in two smaller pockets, then it doesn’t work. Is that what you’re suggesting?
Inbal Rodnay
Yep. So you definitely, it’s definitely a tool that everyone in the business will be able to find useful and that everyone in the business is starting to need. If they’re not using it, they’re starting to be a bit behind. Everyone else is already using it and everyone else is building an AI literate workforce. And that’s what we’re all doing today. Today, no one around, definitely not in the vast majority.
has automated entire processes in their businesses end to end with AI. AI is just not there yet, and the applications are not there yet. But we are all developing an AI literate workforce. We’re all developing a workforce that knows how to use these tools and has those moments in the day where they go, yeah, I can do that with AI, and I know how to do it, and I know how to do it safely and responsibly. And that’s what we need to be.
Kim Bigg (23:32)
And is that ultimately a good starting place to say, embrace AI, bring it into your business. And to some extent, some of these software applications, as they continue to get better and onboard AI within the solutions that they have, if you have a AI literate workforce, then you’ll be in a much better place to embrace what is coming.
rather than not starting at all and trying to work out when to come in at some future point and get involved.
Inbal Rodnay
Definitely.
And here’s what’s going to happen in a few months. And already now you’re going to start getting, ⁓ software vendors knocking at your door, sending your emails and saying, Hey, I’ve got this agent you can buy and Hey, I’ve got this AI tool that you can buy. Now, if you’ve never used AI and you haven’t used a lot of AI, it’s a bit like if I took you to buy a car and I’d let you test drive a car, but you don’t know if this car is right for you because you’ve never driven any car before.
So you need some mileage on the tools in order to be able to look at a new tool and go, yeah, this one’s right for me or no, I don’t like how this one works. And so that you’ll be able to ask the informed questions or, you want to sell me an AI agent? All right, that’s interesting. How is that agent going to keep my data safe if it has tools in a mind of its own? What protections did you put in place? How will it ⁓ manage my data? Who will have access? What happens when the models change behavior?
Do you have, you’ll have all the questions to ask because you’ve dealt with AI before. So if we circle back to what small businesses need to do today, they need to have a paid secure license for all their staff to one of these tools. At least ⁓ can have both. love them. ⁓ But that’s definitely one. You need to provide your team some sort of training, especially around safe and responsible use.
need to give them some sort of policy to keep them safe on what they’re allowed and not allowed to do. And then you’ve done that, you’re in a great place. If you want to do even better, you want to keep up. So you want to have some people in your business or yourself or somehow be able to bring in the news, what’s updating, but not the hype. What’s real today? What is now the new thing that in a month or two or three, I’ll tell you different things about what’s early adopters and what majority are doing. So you want to have the…
frameworks in place to keep on top of that and keep your team informed on that.
Kim Bigg
Fantastic advice. ⁓ just as a bit of a segue to that, where do you think the world has a few really, really large trillion dollar AI companies going around? ⁓ They all seem to be operating in a, this is a more generic question, apologies, and it wasn’t on the list of questions, but ⁓ where do you see all of that going?
I guess I’m not imagining a world where they don’t start competing head on in a more sort of aggressive way with pricing and what they release to the market at some point in the future. It just seems a bit crazy that there’s these monster trillion-dollar businesses all happily navigating the AI world, but we don’t know where they’re going to land. Do you have any insights into that?
Inbal Rodnay
Mm-hmm.
Well, I think that I keep sticking to the mainstream tools. Microsoft Copilot is probably going to be here, right? Google Gemini is probably going to be here. Chad GPT is probably not going anywhere. So if you put your money on those, you’re pretty safe. And then we’re seeing all these big shots happening that then disappear and we’re seeing huge competition around, intense competition around.
There’s all these startups building up AI meeting assistance, for example, and then Chachi PT announces that they’re releasing record mode and it will be able to do that. And Microsoft Co-Pilot and Microsoft Teams now have the same capability inside. And who’s going to win, those startups or the big leaders that are going to incorporate those capabilities? This change is so fast. Sorry?
Kim Bigg
They’re probably going to buy them out, aren’t they? Yeah,
they’re probably going to buy those small startups just to actually remove the competition, aren’t they?
Inbal Rodnay (27:52)
Maybe with AI it becomes easier and easier to build software tools. So some of those billion-dollar companies were created by a single person with AI and not even a coder. They just set with AI and got it to develop a solution for it, for them. So.
Kim Bigg
Mm.
through the coding itself using AI.
Inbal Rodnay
Yeah.
And we’re hearing about all those software vendors using so much AI and so they’re to develop as part of their software, as part of their coding team. And so the progress is becoming faster and faster and faster because it’s no longer just humans developing, it’s humans and AI developing AI. We see that in robotics now. And now AI is training AI robots how to fold laundry and do things they took a long time before.
Kim Bigg
Yeah.
Inbal Rodnay
And so the progress is is accelerating.
Kim Bigg
Yeah. And probably final question before I wrap up. Is there anything that scares you about AI?
Inbal Rodnay (28:50)
⁓ there’s so many things. Well, clearly we know that. Yeah. And obviously, a lot of people are using AI now to develop amazing solutions and to progress medicine and to progress wonderful things. There’s probably some people sitting there working with AI on how to do malicious things for sure. And we know that it’s also getting into developing, ⁓
Kim Bigg
of AI, I should say.
Inbal Rodnay
military and war things and the world is getting more extreme like that as well. I’m sure there’s going to be, we’re yet to see the big advancement that it will make also on the negative scary side. There’s, we’re yet to see also all the big fails that will happen with data hacks that will be done in such greater scale.
thanks to AI or with the help of AI and some horrible things that will happen with AI. Some of that will happen too.
Kim Bigg
Yeah, clearly the concern around security of your data has never been higher now than what it has been. ⁓
Inbal Rodnay (30:01)
Mm-hmm. And AI is
also in the hands of the hackers as well.
Kim Bigg
Yeah, where there’s where there’s value to be had and there’s opportunity then there’s going to be some you know those who pursue those negative sides of AI in terms of using it for For ⁓ for their advantage rather than for good
Inbal Rodnay
I recently
asked AI on one of the days when I made the mistake of reading the news. I asked the AI, if AI had a physical body and ruled the world, how would they stop the wars? And it came up with a very convincing and detailed plan on how AI’s with a physical body or physical presence could stop all the wars in the world. And then it added,
that that will happen assuming that they would have peace and stability and preservation of life as their core values. And I asked it, do you think they will? And it said, no, because humans will train them. And then it will be more about preservation of power. And then it asked me, would you like me to tell you what happens then? And I said, no, thank you.
Kim Bigg
There’s
too much to know what happens after that. What happens when the AI bots are being developed by the AI bots? I don’t understand how that works. ⁓ Someone’s got to feed it eventually, I guess. We shall see. ⁓ Thank you again, Inbal. It’s been really, really fantastic to have a chat with you. This is obviously a topic that is, perhaps we’re slow to the…
Inbal Rodnay
We’ll see.
Kim Bigg
mark in Australia as to discussing these things, but it is a, I mean, to the best I can tell, it is coming through businesses all across Australia, just, and everyone’s trying to grapple with the fog of how to deal with it and how to bring it into their businesses in the right way. ⁓ You’ve provided some really good examples of how people can do that to begin with, things like starting with search and meeting assistants and then thinking through how, you know.
some of the apps my work for their specialist industries, and works for their businesses. They’re pretty good places to start, I think. And as you said, really trying to embed it as a cultural change within the business to make sure that when these apps and softwares and other things start to come through, people are ready for the change and they’ve got a cultural mindset that embraces it rather than, you know, get scared by it. That’s probably the crux, it? Yeah.
Yeah. Excellent. Well, thank you very much for having a chat with us. I’m sure there’s many of our listeners who will resonate with some of these discussion and thoughts and by all means they can look you up and look up your book as well. What was the book called again?
Inbal Rodnay
Yep.
So the easiest ways to find and follow me are either on LinkedIn in Bal Rodney, my name, or my website in bal.com.au. I’ve also just launched an online community that people can join where we learn together, keep each other up to date and tell each other what we’re trying, what works for us, what doesn’t work for us. So those are probably the best ways.
Kim Bigg
Sounds good to me. I’m sure I’ll go back to my Microsoft Copilot and search Inval’s new online learning group and it’ll take me straight there and I’ll log in and be a part of it. should hopefully be able to find it quicker than I can.
Inbal Rodnay
I’ll send you a link.
Kim Bigg (33:40)
Fantastic, okay.
Well thanks again for taking us through all of that. It’s been great to talk and look forward to ⁓ catching up with you again soon at the next training session that we may have at Perks.
Inbal Rodnay
I’m here. Thank you, Kim. Bye.
Kim Bigg
Thanks, Inbal. Okay,
See ya.
